One of the typical reasons to get a server of your own is that you will have full control over the software environment and you can install anything you'd like. This will allow you to run apps which require particular software to be present on the hosting server, which isn't possible with a shared web hosting server where you could install software only within the account, but not on a root level. If you aren't very familiar with this sort of matters, nevertheless, you may face issues because managing a hosting server of your own is different from managing a conventional shared website hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, so our admins can easily deal with various tasks that should be carried out or can resolve a variety of problems that you might come across.

Installation and Troubleshooting in VPS Servers

The upgrade could be acquired for any one of the VPS server packages regardless of the Operating System and CP that you've picked or the task that you need to be executed as our administrators will aid you with anything associated with the software on the server. This includes, but is not limited to, setting up third-party apps, setting up server options, troubleshooting scripts in case they do not work adequately, etcetera. The upgrade includes 60 minutes of work and if a certain task requires less time, the rest of the minutes shall be available for the future and will be listed within the virtual private server billing Control Panel. You may use the Installation & Troubleshooting service either as a separate upgrade or as an addition to the Managed Services upgrade, which includes half an hour of custom work on your machine. That way, you can work on your websites without having to worry that you will not be able to use some program or losing time on technical issues.

Installation and Troubleshooting in Dedicated Servers

You could add the upgrade to any of the dedicated servers which we offer at any time that you need it. If you need any custom work from our admins just after your server is set up, you could get the upgrade during the server signup process, or if you need something to be carried out later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service features one hour of work from our administrators on your server, so if you encounter any problems to install a third-party piece of software or some program gives errors and does not work the way it should, our professionals will be able to help you in a very timely manner. If a task takes less than sixty minutes, the rest of the time will be available for future tasks and you'll be able to see it inside the billing area. This upgrade is perfect in case you do not have much experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it features.