If your web hosting service provider provides live chat support, you're able to speak with an agent in real-time and learn useful info or get a problem resolved timely. The key advantage of using chat instead of calling to talk to a live person is that you will need just a computer with world wide web access, therefore you won't pay any rates in the event that you're in a different state or country. Furthermore, it is easier to copy and paste data for instance domain names, usernames or error messages in other words details that are sometimes hard to provide to the other party on the telephone. The real-time chat is also a faster option to contact your web hosting supplier's support team compared to using a ticketing system. Last, but not least, in case some issue requires more time to be taken care of, you're able to do something else entirely while you wait for support on the live chat, therefore you won't waste time - something that's impossible when you are on the phone.

Live Chat Support in Shared Hosting

Together with the phone and ticket support, our company provides live chat support as well. You'll be able to contact us every day, which includes holidays and weekends, and we will give you more info about the Linux shared hosting that we supply in case you are not among our customers yet, or about general and billing questions in case you already have an account. Although for strictly technical matters you'll need to open a ticket to our tech support team, as such matters need extra time to be resolved, you may still get in touch with us on our live chat for some tech information. To give you an example, we're able to assist you to set up an e-mail address in your e-mail client or troubleshoot a number of issues, saving you time and effort. Even when our telephone lines are already off for the day, you can talk with a live person.

Live Chat Support in Semi-dedicated Servers

We have live chat support that is accessible to all our future and current clients. If you're looking for a new website hosting account, you are able to chat in real time to one of our representatives and receive more details about our Linux semi-dedicated plans so that you can select the optimal plan for your sites. If you already own an account with us, we will be able to assist you timely with general, billing and first-level techissues. Though in certain cases you'll need to open a ticket since there're problems that can't be resolved on the live chat, we can assist you with lots of common tasks, for instance setting up an e-mail account in an email client or redirecting one domain to another one. Thus, you'll benefit from quick support and you will save plenty of time.