You will find plenty of shared hosting suppliers on the market today, yet the majority of them are resellers that have limited resources, especially in terms of support. A good way to distinguish them is the option to reach the company by phone. The level of support that you'll have through this channel of communication will vary depending on the provider - several of them provide you with professional telephone support, many others offer general and customer support only as some issues are more time-consuming and it would be easier to be resolved through a trouble ticket, especially when the situation needs to be escalated. Still, it is good to know that you can reach your hosting supplier because there are plenty of small-scale matters which can be taken care of without difficulty and timely through a telephone call, not mentioning that you are able to get more info for the services before you become a customer.

Phone Support in Shared Hosting

In case you decide to take advantage of one of our Linux shared hosting, you'll be able to get in touch with our customer support team over the phone for 14 hrs per day. We will help you select the best plan for your websites as we believe that it's better to discuss this kind of matters with a live person. In case you already own an account, we will assist you with all of your sales/billing questions and / or general matters, even with some technical situations that do not involve too much time or escalation to an administrator since it will be more convenient to open a ticket for time-consuming problems in order to have the communication in one place. We now have telephone numbers in the United States of America, Great Britain and Australia, so you'll be able to call the one you prefer and talk with one of our agents.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day phone support, you can be certain that there will always be someone to assist you if you have any questions about the semi-dedicated server packages that we offer. Whether you would like to learn more about the plans, you have some billing issue or some general issue, you can just give us a call. Though some more complex matters could require a support ticket to give time to our tech support team to analyze, we are able to help you with a number of technical questions on the phone as well, saving you time and efforts. Since we have data centers on three different continents - in the U.S.A., Great Britain and Australia, we have local phone lines in all of these countries as well. In case you're in another country, we have an international number where you're able to contact us.