Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • In the Online Control Panel you’ll find a comprehensive Help section featuring plenty of how–to articles and frequently asked questions. They are contributed by our support team of seasoned technicians. Just type in your question and our smart software will give you the best answer.

  • Top quality support service
  • How–To Video Clips

  • We have prepared a selection of how–to video tutorials that detailedly explain how to fix a typical issue related to your Linux shared hosting account. You’ll find the training videos in the Help Center.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock help desk support service with a 60–minute ticket response guarantee. Our team of well–trained technicians will be online for you to answer all the inquiries that you might have. During non–busy hours, a reply will be provided within just 20 minutes.