Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Offering excellent quality support promptly is our main priority, so that we backup each Linux shared hosting plan with a one hour ticket response guarantee. The moment you post a ticket or send us a message, our client help and support crew will try their best to present the most acceptable answer to your case and to provide you with information in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us every time required. Our staff of qualified professionals is going to be on the web for you 24x7x365 to respond to all your requests and to remedy any matter that you might have. You can easily open a help and support ticket from the Metro Hosting Online Control Panel or drop an e–mail at any time. In addition, on working days, you’ll be able to phone us or make use of the live chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • Metro Hosting’s Control Panel features a wide–ranging know–how base that’s built into all sections. In each area, you will find a Help button which will load for you a variety of step–by–step guides on how to make use of a selected function or perform a selected action. Moreover, we have crafted guide training videos so as to get a better idea of the Control Panel’s interface.