• 1 hour ticket response
  • 1 hour ticket response

  • We are dedicated to giving a fast and adequate answer to every support ticket submitted by a customer. Our trained customer support staff members will examine your inquiry and will think of the best solution. We offer a 1–hour response time guarantee for all tech support tickets. As a matter of fact, the average client support ticket response time has proved to be twenty minutes.

  • Top quality support service
  • A First–Class Client Support Service

  • Each member of our help desk staff has lots of years of experience in the Linux shared hosting sphere and the vast majority of them have been with us for at least five years. They are all ready to reply to all your questions in the most efficient way possible.

  • Intuitive help center
  • An Easy–to–Navigate Help Center Section

  • To help you find a quick hint on how to use a specific service, we have integrated a very intuitive Help Center section in your Online Control Panel. You can browse through a rich selection of web hosting account management articles and website management articles, take a peek at our F.A.Q. database or watch our educational video tutorials.