Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Solution Warranty

  • Our tech assistance Department is working round–the–clock to take care of all your assistance inquiries. Every ticket you submit to us is going to be answered within maximum 60 mins. If your case calls for aid from an admin, we will address the ticket to the technician on duty and will notify you that the case will soon be resolved.

  • Top quality support service
  • Qualified Customer Help And Support Service

  • We are working for you 7 days a week to give you information and technical support as well as to aid you with any difficulty that you may stumble upon as you are monitoring your virtual server. We can easily aid you with all installed in advance software, including your Operating System, server management panel (in accordance with the VPS type) and the Online Control Panel designed completely by our developers.

  • Intuitive help center
  • An Intuitive Help Section

  • In the Online Control Panel that is offered without charge with your virtual server, you can find an informative Help zone, which incorporates everything you need to have knowledge of when running your web–sites and applications. We have introduced a range of how to reports and video tutorials that illustrate the essential web site maintenance responsibilities in an easy to comprehend form.